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Email Hosting FAQ

What is Administrative email?

Pars Data regards Administrative email the same as name of the site. For example, if your site is pouya.com, your Administrative email is pouyacom@pouya.com.

Code: F16-EN-2

How do we create email by Administrative email?

After login, click user administration by entering admin options section.

Code: F16-EN-3

Can I change Administrative email or create other emails as Administrative email?

Yes, Administrative emails can administer other emails or create Administrative email.

Code: F16-EN-4

Is it possible to change email address which I created to another name without deleting mails?

No, it is not possible to rename the email address and should create address again.

Code: F16-EN-5

What route can I create my site email?

With regard to host plan (windows, Linux), you should enter your control panels.

Code: F16-EN-6

Why does it give error massage at time of creating account mail admin@yourdomain.com?

Admin account is inactive by default and you should request the support section by sending a ticket or email.

Code: F16-EN-7

Can I determine space of the email?

Yes.

Code: F16-EN-8

how can we have access to web mail?

In case of using windows service, use following template:
http://mail.yourdomain.com
Example: http://mail.pouya.com
In case of using Linux service, use following template considering that it has two mail servers:
http://www.yourdomain.com
Example: http://www.pouya.com /roundcube

Code: F16-EN-9

When I enter the web, it is not login after entering the information?

After opening web page of the mail, you should enter full user name and password. Username means email address which should be completely entered.
info@yourdomain.com
Example: info@pouya.com

Code: F16-EN-10

When I send mail with Farsi font through webmail, fonts will be illegible?

In case of using smarter mail server, enter your webmail and select account setting and compose. Select option Unicode (UTF-8) in field relating to text encoding.

123

Code: F14-EN-1

How is access to emails of my site?

If your host is windows, enter suffix mail before name of your domain, for example, http://www.pouya.com/squirrelmail.

Code: F14-EN-2

Is there any way for preventing disconnection of my emails at time of host transfer to Pars Data?

Yes, in order not to disconnect your emails, you should create your emails in server of Pars Data before changing NSs of you domain. In order to create your emails in server of Pars Data before changing NSs of you domain, you can use IP of Pars Data. You should ask you control panel IP support section and create your emails after entering control panel. By changing NSs of you domain, letters will be received in Pars Data server and users can send and receive their letters by referring to webmail of your site in windows (for example http://mail.pouya.com ) and in Linux (for example http://www.pouya.com/squirrelmail.

Code: F14-EN-3

How can I check my emails?

Through web and programs such as Outlook Express etc.

Code: F14-EN-4

Should I refer to parsdata.com site in order to check emails through web?

No, you can do this through the same site.

Code: F14-EN-5

To what address should I refer in order to check emails through my site?

In windows hosting service: enter prefix mail before name of domain: http://mail.pouya.com
In Linux hosting service: enter squirremail before name of domain: http:// squirrelmail.pouya.com

Code: F14-EN-6

What addresses should I select for checking emails through programs such as Outlook, SMTP and Pops?

Consider both as equal to name of your site with prefix mail: example:

Incoming mail (Pop3): mail.behrooz.com
Outgoing mail (SMTP): mail. Behrooz.com

Code: F14-EN-7

Can I define more than one email in Outlook?

Yes.

Code: F14-EN-8

Can I create emails by myself?

Yes, this action is done by control panel and you can create, delete other emails and change passwords and administrate them.

Code: F14-EN-9

What is Email Alias?

The emails which are defined virtually and with which we can’t send emails.
For example, create an email with name of pouya, since the sender may spell it by mistake (for example send to poya or puya), you can define any email which may be sent by mistake as Alias.

Code: F14-EN-10

How can we create Alias emails?

These emails are created and administered by Administrative email. In order to create Alias, click Alias Administration by entering Administration.

Code: F14-EN-11

What is the meaning of Email Forwarding?

It means referring received letters to one or more emails. Enter one or more emails in email forwarding and separate them with comma. For example, you can forward your received letters to other emails in hotmail, Gmail, yahoo etc. for this purpose, enter one or more emails I email forwarding section and separate it with comma (,).

Code: F14-EN-12

I use email forwarding. All letters are sent to destination emails. Is there any way for a copy of the sent letters to be left?

Yes, in order to leave one copy of letters in Inbox, enter characters (.,) in email forwarding before destination emails.

Code: F14-EN-13

Can I determine space of each email?

Yes, when administrative email creates an email, it can determine the maximum space and number of received letters.

Code: F15-EN-1

Is the space used for my emails common with space of my site?

Yes.

Code: F15-EN-2

What is the meaning of unlimited email?

Unlimited email means that you can create email account unlimitedly.

Code: F15-EN-3

In email with Persian text, the receiver sees only question mark. What shall I do for resolve this problem?

For resolving your problem do the below method:
After enter in to webmail, follow the path:
Setting >> Account Setting >> Compose
Then in text encoding part choose the Unicode utf-8 option and save it.

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